Store Policy
PRIVACY & SAFETY
At Hugs in a Hat, we believe in wrapping your privacy in the same cozy care as our handmade beanies! We're committed to protecting your personal information like a warm hat on a chilly day. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our shop. We are based in New York, USA, and this policy complies with applicable laws.
We gather information to make your shopping experience magical and seamless:
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Personal Details: When you buy a hat or contact us, we collect your name, email address, shipping address, and payment info (handled securely by a WIX 3rd party secure host, we never have access to or store card details).
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Order Info: Details like the items you purchase, custom requests (e.g., sizes or colors), and any messages you send.
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Usage Data: Automatically collected bits like your IP address, browser type, and how you navigate our shop. (via Wix).
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Cookies & Tracking: Wix uses cookies for site functionality. We might use them too for analytics, but you can manage preferences in your browser.
We don't collect sensitive info like health data or financial details beyond what's needed for orders, and take all reasonable measures to protect your data, thus we utilize Wix to secure storage of your data.
YOUR RIGHTS
You're in control:
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Opt-Out: Unsubscribe from emails anytime.
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Deletion: Ask us to delete your info (we'll comply where possible, but keep order records for legal reasons).
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For EU/UK Folks (GDPR): You have rights to access, rectify, erase, restrict, or object—contact us!
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For California Residents (CCPA/CPRA): Opt-out of "sales" (we don't sell data), request disclosure, or deletion